Frequently asked questions

Care plans cost ₹55,000–₹1,60,000 a year, or ₹6,000–₹17,500 a month, GST included. Paying monthly costs a little more than paying yearly. Single priority visit — ₹3,400 + ₹100 registration (4 hours, no subscription).

It is how every family starts. You fill in a short form about your parent and their home, we call you back to understand what you need, and then we arrange a home safety assessment.

Yes. The form, the call back and the home safety assessment that follows are all free, with no obligation.

We work with families across India and arrange visits in your parent's city. Tell us the city in the KushCare Discovery form and we will confirm how we can help there.

No. We started KushAlaya with the utmost respect for elders. We explain options in plain language, protect dignity, and never treat ageing as a project to complete against someone’s will.

A professional home visit covering bathroom, bedroom, stairs, lighting, mobility and daily safety. You receive a report with a KushAlaya Safety Score out of 100 and prioritised recommendations with clear next steps. The assessment is free.

It is a score out of 100 from the assessment. It shows how safe the home is today and which fixes would make the biggest difference, so you can see progress as work is done.

Send a photo of a room. Our AI spots common risks — a missing grab bar, a slippery floor, a loose rug — and shows the room with the right products fitted. Your care manager checks every finding; the preview is an illustration, confirmed at the visit. Photos are used only for your plan, never shared or sold.

No. The report tells you what matters and why. You decide what to fix and when, and you see the price before anything is booked.

Installation is arranged by us through our partners and checked when done. You see the products and the price first.

Our promise for every visit after the assessment: four short checks — Safe, Steady, Settled, Connected — recorded in the family portal with photos and a note, so you see the trend and not just the incident.

A caregiver spends time with your parent, runs the four KushLife checks, notes anything that has changed at home, and records the visit with a short note and photos for the family app.

You get an update in the family app after every visit, plus regular summaries, so you see how your parent is doing over time and not only when something goes wrong.

Yes. The Privilege and Signature plans include a complimentary SOS watch with family alerts in the family portal. Possible-fall sensing is experimental and not medical-grade.

Care plans cost ₹55,000–₹1,60,000 a year, or ₹6,000–₹17,500 a month, GST included. KushCare Discovery is free. The packages page lists every plan, and you see the price before anything is booked.

No. Products and installation are quoted separately and shown to you before any work is booked.

Ask us during your callback and we will explain the payment options for your plan.

Yes. Families in another city or country get the same portal, photos and reports, care-manager visits, and video calls planned around their time zone.

Yes. Call +1 (678) 481-8252 from the US or Canada, or +91 83095 00488 in India.

Yes. The family app can be shared with the family members you choose, so everyone sees the same visit notes and reports.

No. In an emergency, call 112 (national emergency) or 108 (ambulance) first. KushAlaya is not an emergency service. Our SOS wearable and alerts help the family know sooner; they do not replace emergency services.

Photos are used only to plan your home's safety work and are never shared or sold.

Yes, always. Visits are arranged with them, and they can say no to anything.